Customer Service Advisor

Recruiter
CV-Library
Location
Cannock
Salary
16000.00 - 20000.00 GBP Annual + GBP16000 - GBP20000/annum
Posted
03 May 2018
Closes
30 May 2018
Contract Type
Permanent
We are recruiting for our client based in Cannock who are leaders in their field. Due to continued expansion, they are looking for a Customer Service Advisor to join their team.

The main duties of the role are as follows:

Answering incoming calls
Logging and investigating issues
Monitoring call times and resolution times
Identifying priority calls and escalating appropriately
Creating support documentation
Working to tight deadlines and problem solving