Technical Support Analyst

Recruiter
Louise Hewett Recruitment
Location
Malvern
Salary
Competitive
Posted
14 Jun 2018
Closes
12 Jul 2018
Contract Type
Permanent
Job Description Technical Support Analyst

Are you looking for a role where you will:
*Progress your career in an exciting start up environment
*Have the opportunity for extensive training

As a successful Technical Support Analyst you will be responsible for:
*Managing incoming calls, queries and complaints
*Analysing faults and reporting on trends
*Working with a ticketing system
*Managing the electro-mechanical device with apps and web platforms

It would be beneficial if, as a Technical Support Analyst you have experience in any of the following:
*AngularJS or PHP
*Minimum of 2 years' experience in Technical support role
*Troubleshooting experience with Apple iOS and Android mobile devices
*New product development experience

The role is based in Malvern and is paying a salary of between GBP20,000 - GBP25,000. It is commutable from Worcester, Kidderminster, Cheltenham, Gloucester, Hereford, Ledbury, Evesham, Bromsgrove, Redditch, Droitwich Spa and Pershore.

This Technical Support Analyst role has a fantastic benefits packaging including
*Bonus
*Pension
*25 days holiday
*Opportunity for progression

If you happen to know a Technical Support Analyst (or a candidate with the right skills for this role) who may be interested please do get in touch as we do have a referral scheme.