IT Support Advisor

Recruiter
Apex Resource Management Ltd
Location
Warwick
Salary
26000.00 GBP Annual
Posted
16 Jun 2018
Closes
30 Jun 2018
Contract Type
Permanent

We are currently recruiting for an IT Support Advisor to join our client, a European leader within their field with their UK head offices based in Warwick. Priding themselves on innovation, quality and reliability, they are now looking for a IT Support Advisor to join their team.

As an IT Support Advisor, you will be responsible in coordinating all IT support requests across three large sites.

Key Responsibilities:

  • Work closely with Group IT and third party IT supplier to co-ordinate and support daily IT requirements
  • Work to resolve business critical issues, in a sometimes-stressful environment, to strict deadlines. Occasional flexibility to work outside of normal working hours may be required
  • Maintain all related IT policies and any other ad-hoc policies required, ensuring they are in line with and adhere to Group IT rules/ functions, ISO9001 and GDPR
  • Build and manage inventory to allow tractability of all equipment
  • Research and negotiate all IT related contracts; mobile phones, photocopiers and printers, CCTV, Access Control, TV's etc.
  • Support the Facilities and Compliance Manager with the administration and auditing of the ISO9001 and GDPR standards
  • Ad-hoc travel to Alsager will be required to support the IT users and requirements on site
  • Support the mobile phones and iPads - both in Warwick and Alsager
  • Purchase, lease and re-allocate IT equipment
  • Write and maintain the business continuity plan, review business risks and create a risk register