CRM SYSTEM MANAGER

Location
Llansantffraid
Salary
good
Posted
29 Jun 2018
Closes
17 Jul 2018
Contract Type
Permanent

CRM SYSTEM MANAGER

Full time, based in Llansantffraid Wynnstay Group is one of the UK’s leading suppliers of agricultural products to farms and the rural economy. We are firmly committed to continued development and innovation in products and services, to better support the advancement of the agricultural sector. Wynnstay (Agricultural Supplies) Ltd, is now looking to recruit an enthusiastic and hardworking CRM System Manager to be based in Llansantffraid and assist the business in achieving this aim.

The Role: Reporting to the IT Manager your responsiblites will include;

• Manage system customisation to suit the needs of the company

• Dynamics 365 mobile and tablet application development

• Audit and clean data to ensure most accurate information is available

• Oversee integrated data sources and workflow processes

• Project and stakeholder management with a focus on new solution development

• Manage customer segmentation to support sales and marketing activities

• Training and user support for office and remote workers

• Regular and ad-hoc reporting of Dynamics 365 data

• Assessing new products for potential use throughout the company

• Support other members of the CRM Team, Sales and Marketing teams

The Candidate:

A successful candidate will be responsible for maintaining, managing and evolving our Microsft Dynamics 365 CRM system. Microsoft Dynamics 365 is used to for both B2B and B2C customer types and supports multiple business sectors. Ideally yuo will hold;

• Have an excellent undertsanding of Microsoft Dynamics 365

• Microsoft SQL query experience

• Previous project management experience

• Prior experience with system integrations

• Knowledge of GDPR compliance

• Forward planning mentality and a keen desire to learn

• Have good communiation skills and be a team player

The Rewards:

Wynnstay offers a competitive package which includes basic salary, profit related pay, a child care voucher scheme and auto-enrolment pension scheme, life assurance and company share incentives (after a qualifying period).

For a confidential discussion regarding this role please contact Ian Davies, I.T Manager on 07887 714444. To apply please submit your CV together with a covering letter outlining your suitability for the role Liane Lewis, HR Administration Supervisor, Personnel Department at Eagle House, Llansantffraid, Powys, SY22 6AQ or via email at careers@wynnstay.co.uk. Alternatively, you can apply online at www.wynnstay.co.uk/careers

Closing date for receipt of applications: Tuesday 17 July 2018 at 4.30 pm www.wynnstay.co.uk

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