Retail Supervisor - New store opening in Ross on Wye

£17,638 per annum
04 Jul 2018
21 Jul 2018
Hair & Beauty
Contract Type
Full Time
Location - New store opening in Ross on Wye!
Salary - from £8.48 per hour
Hours - 35 hours per week
Would you like to work for one of the UK's fastest growing companies and Which Retailer of the Year 2016 & 2017?
We're on the lookout for great Retail Supervisor's just like you to join our ever-expanding team. A great customer experience is important to us; our service combined with availability of products encourages customer loyalty ensuring continued business. This means massive growth for us, with 40 new stores coming this year!
What you'll be doing
As an experienced supervisor or team leader, you'll be working with the Store Manager to lead from the front, inspire and motivate your team and set an example of great customer service and store standards. This isn't your average retail role, we serve customers, pick items from the warehouse and stock shelves. It's hot in the summer and cold in the winter. But where we really differ is our service, we go above and beyond to make our customers happy. And you'll be at the forefront of this, building longstanding relationships and taking pride in doing a good job.
* Supporting managing the staff (typical team is 6 - 10 full and part time employees). This will include a variety of HR functions such as recruitment and retention, staff reviews, welfare, performance and discipline
* Manage the store in the absence of the Retail Store Manager
Controlling the stock and ensuring accuracy of the stock file (10,000+ sku's)
* Maintaining compliance levels to an agreed standard, ensuring procedures are followed.
* Overseeing all payment / cash processes and banking
* Managing the site including security and key holding
* Ensuring a high level of customer service (this will involve being visible and leading by example)
What you'll bring
A passion for customer service and a can-do attitude. You're happy to muck in and get your hands dirty. Your prior supervisory experience will mean you're well versed in coaching a team to be committed to delivering excellent customer service. We need you to have a knack for making customers happy, whilst working within agreed guidelines and to an agreed standard.
What we'll give to you
At Toolstation we're proud to offer great career development opportunities to our colleagues, with a strong culture of recognising and supporting talent and promoting colleagues from within. You'll be challenged in your role and our values are high; you'll be supported with tailored induction programmes, and ongoing management training courses to ensure your success with us.
As part of the Travis Perkins group plc, Toolstation are able to offer great benefits to our employees; including colleague pension, provision of uniform, childcare vouchers, competitive rates of pay, discount on products across the Travis Perkins Group, company share save schemes and more!
How to apply
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Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.