Concierge/ Reception

Ritz Recruitment
11 Jul 2018
11 Aug 2018
Contract Type
Full Time

Concierge/ Reception
Hours: 7am – 3pm, 11am – 7pm rotating on a weekly basis
£9.00 per hour

Our prestigious client is looking for a Concierge/ Receptionist. You
will be based on a reception at the front of the building and the
first point of contact for clients.

You will:
Meet and greet all visitors, customers and tenants into the property
Managing and taking ownership of the reception area
Dealing with all enquiries in a timely and efficient manner
Maintain and record the tenant details for the property
Build relationships with the tenant reception staff
Answer all in bound calls and redirect where necessary
Control access and egress into the property
Support the FM team
Undertake Building Audits when requested
Accept courier deliveries and take responsibility for informing the
relevant recipients
Develop and maintain a proactive customer facing role encompassing all
aspect of FM
Work closely with the estate team
Assist in the supervision of contractors within your building
Monitor standards of cleanliness throughout the reception and common
Maintain and keep up to date records of alarm code, staff lists and
out of hours key register
Monitor and manage the condition of the plants and flowers in
reception and address any problem areas
Respond to emergency calls where appropriate

You will have excellent customer service, hospitality skills and
experience in concierge. You will need to be customer focused and
happy to work alone and be available for an immediate start.

In the first instance please apply by forwarding your CV, however,
preference will be given to those who then follow up with a phone

Please contact Stacy at our Manchester office

Ritz recruitment – Employment Agency

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