Fraud / Claims Investigator

Recruiter
Exchange Street
Location
Stoke-on-Trent
Salary
£18000 - £23000 per annum + Excellent Benefits
Posted
20 Jul 2018
Closes
07 Aug 2018
Contract Type
Full Time
  • Carry out desktop and telephone investigation of claims which have been selected for conversation management.
  • Gather information and evidence to provide an informed decision on liability
  • Validate genuine claims, repudiate claims which are not covered and escalate claims which require further investigation.
  • Provide reports for insurers including recommendations and advice
  • Be accountable for achieving Key Performance Indicators and strict SLAs in order to achieve optimal revenue.
  • Promote & maintain the profile of fraud management within the Company.