In this role you will check the work being recommended by garages (on the 1 Link System) on our vehicles is actually needed. Using your technical expertise you will then either authorise the work to be done or challenge the garage and suggest an alternative more cost effective solution. Relationships with internal customers, drivers and garages is key.
Who we are looking for
Ideally you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1 Link system.
We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly.
Owned by BNP Paribas, one of the world's top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we've achieved in recent years and the number of major industry awards that we've won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we're the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we'll help you steer from strength to strength.
What's in it for you?
We are a friendly bunch - more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.
We are located on Birmingham Business Park, just off the M42 and offer free onsite parking and buses also service the business park.
Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits, in addition to the GBP20-24,000 basic salary.
Here's a recent video that will give you an insight into life at Arval -
If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today.