Sales Coordinator

ST Selection
West Bromwich
£16000 - £18000/annum
10 Aug 2018
06 Sep 2018
Contract Type
Full Time
Company - Leading manufacturing company.

This is an excellent opportunity for an experienced Sales Administrator/ Coordinator to join the team of a leading manufacturing company based in West Bromwich.

Duties include:

Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
Effectively communicating with customers in a professional and friendly manner, building strong relationships at buyer and site level
Responding to sales queries via phone, e-mail and in writing to colleagues and sites/buyers
Processing customer orders and ordering additional items required
Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with customers and sites
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
Updating of CRM information to management system
Generating paperwork for production requests and delivery notes
Making follow-up calls and emails
Follow up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
Liaising with Area Sales Managers, providing sales support
Promoting product benefits
Writing up accurate and grammatically correct sales correspondence
Organising sales promotional campaigns.
Attend internal sales meetings as and when required
Work to designated personal and team targets
Be part of a strong team with a stronger team spirit


Minimum of 12 months administration/ customer services experience within a fast paced environment (ideally manufacturing).
Good knowledge of Microsoft Word, Excel and Outlook.
Excellent telephone manner.
Location - West Bromwich

Salary - Up to £18K

Hours - 8.30am-5.00pm Monday to Friday

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