Flights and Ticketing Administrator

Recruiter
Pertemps Recruitment Partnership
Location
Burton-on-Trent
Salary
£20,000 per annum
Posted
15 Sep 2018
Closes
29 Oct 2018
Contract Type
Full Time
My client is currently recruiting for a Fares and Ticketing Assistant. This position offers a dedicated and enthusiastic individual the chance to work within the flights department of a reputable client, reporting to the flights manager, working 37.5 hours a week, Monday to Friday 09.00-17.30.

Job Description

As part of the flight team you will be responsible for making sure that ticketing deadlines are met, that files and paperwork are correct before being passed to other departments, and dealing with day to day tasks as they arise.

Main Responsibilities

• Creating and claiming bookings.

• Requesting upgrades.

• Dealing with special requests.

• Ticketing.

• Cancellations and refunds.

• Sending manifests to airlines.

• Creation and updating of various spreadsheets.

• Amending data on our in house system.

• Schedule changes.

• Dealing with requests on the workflow.

• Sending updates to airlines.

• Checking contracts.

• Buying seats on the internet.

• General office duties.

Competencies required

• High level of accuracy and attention to detail.

• Ability to work as part of a team, but also on their own initiative when necessary.

• Good communication skills – verbal and written.

• Proficiency in Excel as spreadsheets are an integral part of the departments records.

• Ability to work under pressure and to prioritise their workload.

• Good organisational skills.

If you are interested in this position please apply online or call and ask for Jessica.

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