Customer Service Advisor

Recruiter
Right Time Recruitment Limited
Location
Nuneaton
Salary
17000.00 GBP Annual + 00
Posted
17 Sep 2018
Closes
15 Oct 2018
Contract Type
Permanent

If you want to work for one of the biggest names in FMCG and continue a career in world class Customer Service, this is the role for you.

We want to hear from people with a passion for customer service, who go above and beyond as standard. You'll be receiving and responding to customer interactions and working to make sure the customer has the best possible journey in store and online.

With an attractive salary and excellent bonus and benefits package, there's never been a better time to apply and work for this amazing brand.

Main Responsibilities

  • Receive and respond to customer interactions
  • Responding to queries in a timely manner
  • Manage and resolve complaints
  • Ensure a world class customer experience
  • Working to team KPIs
  • Energy and enthusiasm

About You

  • Excellent phone manner
  • Good organisational skills
  • Good IT skills
  • Previous experience in a call / contact centre environment