Business Support Administrator

Dudley, West Midlands
£16,440 – £17,506 (pro-rata) depending upon experience
27 Sep 2018
26 Oct 2018
Contract Type

Business Support Administrator

Hours:            15 hours per week

Salary:           £16,440 – £17,506 (pro-rata) depending upon experience

Contract:      Permanent

Citizens Advice Dudley Borough is a charity that offers free, impartial and independent advice to over 15,000 people per year, resolving over 43,000 advice issues to diverse communities across the Borough, many of whom often have complex support needs or complex casework issues.

We have an excellent opportunity for an experienced, highly motivated Administrator to join our well established Business Support team. The focus of this post is to provide an efficient administration and support function across the whole organisation by providing support to the Senior Management Team, Generalist and Specialist Caseworkers.

You must have excellent verbal communication skills and the ability to deal with a range of people: partners, professionals as well as speaking to clients by carrying out telephone assessments to gather information, assess their needs and identify relevant signposting information.

You will need to have a minimum 12 month’s knowledge and experience of providing admin support within a team and also have the ability to demonstrate strong interpersonal skills.

If you wish to apply, please email for an application pack.

If you want to find out more about our organisation and our current vacancies, visit our local website at: and our national website:

Last date for requesting an application form: Monday 22 October 2018 at 3pm

Closing Date:   Friday, 26 October 2018 at 3pm

Interviews to be held: Friday, 9 November 2018


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