Print Account Manager

Location
Whyteleafe, Surrey
Salary
£30,000 - £35,000
Posted
27 Sep 2018
Closes
25 Oct 2018
Ref
PAM
Sector
Sales
Contract Type
Permanent

Job Title:  Print Account Manager            

PURPOSE OF ROLE:

This is an excellent opportunity to join a company which invests in its people, believing staff loyalty and commitment.

Acting as the point of contact to handle customers individual needs, you will help to deliver a positive customer experience.  Your role will be to resolve conflicts and provide solutions to customers in a timely manner, therefore we seek someone with a strong business acumen and with a problem-solving attitude The role relies on effective customer relationship management, using your expertise in print and production matters to offer advice and guidance to all clients

DUTIES & RESPONSIBILITIES:

  • Be presentable and representative of the Company’s image at all times
  • Deliver a quality product through efficient supplier management
  • Extensive knowledge of print, POS and associated services
  • Previous experience of print management
  • Account management experience
  • Ability to work at a fast pace, under pressure with minimal supervision
  • Self-motivated with a strong work ethic and high level of initiative
  • Experience working with Print Procurement Systems (Ideally use of Claritum however training will be given)
  • Using a variety of software packages, such as Microsoft Word, Outlook, Excel, etc., to produce correspondence and maintain records, spreadsheets and databases
  • Providing support to Account Director
  • Liaising with staff in other departments and with external suppliers
  • Ordering and maintaining ongoing jobs in production
  • Be presentable and representative of the Company’s image at all times

PERSONAL REQUIREMENTS:

  • Good inter-personal relationships
  • Good computer and keyboard skills
  • Knowledge of Excel
  • Excellent communications skills
  • Keen attention to detail
  • Ability to stay calm under pressure
  • Good Presentation Skills
  • Methodical and thorough approach to work
  • Organised
  • Good at juggling tasks and prioritising
  • A great team player
  • A desire to show initiative

Salary - £30,000 - £35,000 per annum (dependant on experience)

Plus other benefits

24 days holiday a year plus bank holidays