Deputy Manager

Pertemps Leamington Commercial
30 Sep 2018
29 Oct 2018
Contract Type
Full Time
Hotel front of House Manager



My client is looking for a friendly, team player with at least one year's hotel experience to help support our team, working across Reception, the Bar and beyond. You'll enjoy a salary of £18,035 p.a. and great benefits, including hotel discounts worldwide. Live-in accommodation may be considered.

You'll be known as a Guest Service Manager (GSM). Being a GSM means taking responsibility for delivering a fantastic experience for every guest at our hotel. It means communicating effectively and leading the team, being willing to get stuck in and presenting a professional and friendly face for the hotel.

As a GSM you may be the first person a guest encounters at our hotel so you'll need to be friendly, professional and confident. You'll be the person a guest or colleague turns to if they have a concern or complaint and you'll be empowered to make things right. You'll be involved in everything from serving at the bar, to preparing breakfast, taking reservations, ensuring our housekeeping and maintenance teams are aware of any issues, to delegating and monitoring tasks so you'll be willing and able to multi-task.

We're looking for individuals, not robots! We want people who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people, who can delegate tasks and handle the smooth-running of a shift and who have a passion for great customer service. Practices and processes can be taught, but pzazz is what comes naturally to our GSMs and is what makes them special.

Preferred skills:

 experience in a hotel or other service industry in a supervisory capacity

 articulate and communicative

 numerate

 good interpersonal skills

 organised and systematic


As an employee of Holiday Inn Express Warwick – Stratford-upon-Avon you'll be eligible for great benefits including:

 discounts at hotels worldwide

 free weekends away and bonus pay when you celebrate a year's anniversary working with us

 great training, support and coaching in a supportive work environment

 employee health plan

 free uniform

 sick pay

 Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.

 If this particular vacancy is not of interest to you, we have other opportunities available in these sectors at (url removed)

 Seeking temporary work? All Pertemps flexible employees receive a guaranteed hours contract of employment and enjoy company benefits, so register online today

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