House Manager

McCarthy & Stone
£12751.51 for 25 hours per week
12 Oct 2018
10 Nov 2018
Contract Type
Full Time
House Manager
Kilhendre Court, Walsall, West Midlands

About Us
McCarthy & Stone, the UK’s leading retirement builder has been providing specialist retirement property for 40 years and have built a reputation for high levels of customer service and satisfaction that is the envy of the house building industry.

McCarthy & Stone Management Services (MSMS) manage all the retirement developments built by McCarthy & Stone. Our focus is to 'enhance the quality of people’s lives in retirement' by providing the best possible 'lifestyle' and estate management services.

About The Role
Someone who is people focused and who has high quality standards for delivering an exceptional customer experience for our Homeowners so they can get the most from their retirement. Some duties include:

    Helping Homeowners settle into their new homePromoting good communication between Homeowners and their families, McCarthy & Stone, McCarthy & Stone Management Services and our partners and suppliers who provide support and other servicesFacilitating social interaction and helping Homeowners to enjoy the lifestyle on offerManaging the development building, gardens and grounds in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is upheld
About You
We are looking for a special kind of person to exemplify the high quality customer standards that we are renowned for. The successful candidate will have the following key competencies:

    Excellent customer service and communication skills with a “can do” attitudeBe professional with high quality standardsBe reliable and flexible to deal with out of hour’s calls and emergencies on the developmentBe resilient and have the ability to problem solve effectively
Customer service and administration experience is essential as is having an awareness of basic Health and Safety and also being computer literate. A minimum qualification standard of GCSE’s or equivalent is required.

Salary and Hours of Work
£12,751.51 for 25 hours per week, Monday to Friday

In addition to an attractive salary benefits include Group Personal Pension, Life Assurance and Medical Screening

Closing Date:
Thursday 25 October 2018

How to Apply
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