Outbound Call Centre Advisors

Recruiter
Anonymous
Location
Kenilworth
Salary
8.20 - 8.20 GBP Hourly + GBP8.20/hour
Posted
07 Nov 2018
Closes
26 Nov 2018
Sector
Sales
Contract Type
Temporary
We are currently recruiting for 10+ FULL & PART TIME Customer Service Advisor's based in Kenilworth on a 8 week temporary to permanent basis.

You must be a car owner / driver to get to the location.

Company -

This is a fun, friendly and fantastic company to work for that offers great support and career progression.

Working hours:

Part time - 8am - 12pm Shift / 4pm -8pm shift ( 20 hours )

Full time - Fully flexible between 8am - 8pm - 1/3 Saturdays ( 5 days a week 37.5 hours )

You must be able to commit to 3 weeks full time training if successful

THE ROLE:

* Answer and resolve customer enquiries through different communication channels and demonstrate ownership of any problems

* Be chatty and friendly yet professional in your interactions with customers

* Resolve customer's queries at the first point of contact, liaising with other departments to ensure resolution

* Undertake operational activities relating to customer's accounts

* Ensuring all interactions with customers are compliant with company regulations

* Proactively review customer accounts when contacted, to identify and resolve problems and risk of future problems before they arise

* Take ownership of complaints and follow company procedures

* support the day to day operation of the company

THE PERSON:

* Excellent customer service skills

* Excellent and straight forward communication skills, both verbally and written

* Ability to build and maintain good relationships with customers

* Must hold a full UK drivers licence

SALARY: GBP17,000 +

PROGRESSION AVAILBLE

APPLY NOW