Senior Systems Engineer/Network Administrator/Project Manager (PRTG)
Senior Systems Engineer/Network Administrator/Project Manager with technical knowledge and experience of the PRTG Network Monitor Solution is required to review and document the current PRTG solution with a view to proposing a cut-down tailored version for an Off-shore external vendor to monitor and manage effectively.
The current as-is environment includes an all-encompassing catch-all PRTG solution which is providing too much information for the off-shore external vendor to monitor effectively. The vendor is currently treating false positives and many other alerts as high priority rather than low priority and vice versa because of their misinterpretation of the UK environment, thereby alerting on-call staff unnecessarily.
The successful applicant will be required to complete 1-2 phases of this project.
Phase 1: To assess, review and document the current PRTG solution, systems and environment with a view to building a proposal that will cover the fees and timelines associated with the design and build of a cut-down PRTG dashboard for the Off-shore vendor.
Phase 2: Assuming the proposal, timelines and costs are agreed by the board, the successful applicant will then be required to manage the development, build and implementation of the new PRTG solution through to training and BAU handover.
Senior Systems Engineers/Network Administrators/Project Managers applying MUST have good technical knowledge of the PRTG Network Monitor Solution made by Paessler AG to include how it can be changed and configured to display information in different ways.
Senior Systems Engineers/Network Administrators/Project Managers should have good technical IT networking knowledge to understand how and where the PRTG solution extracting and displaying the relevant data to provide its various views.
Senior Systems Engineers/Network Administrators/Project Managers should also have a good general understanding of how network service desks respond to alerts when using monitoring solutions like PRTG so that the processes followed will harmonise with the proposed PRTG solution.
Senior Systems Engineers/Network Administrators/Project Managers must be self-starting and used to working in a highly changeable environment with a completer-finisher attitude; applicants should have a logical, pragmatic, positive and self-driven attitude able to demonstrate the ability to thrive in a fast-paced semi-structured and loosely documented IT environment with limited support and resources.
This job was originally posted as www.totaljobs.com/job/84182046