IT Support Engineer

Career Cross Ltd
500.00 - 20500.00 GBP Annual + 00
11 Dec 2018
27 Dec 2018
Contract Type

IT Support Engineer - Shrewsbury - GBP19.5k - GBP20.5k

Our client is well established software/ hardware company based in Shrewsbury, due to continued growth and expansion they are looking to add an IT Support Engineer to their existing team.

Ideally you will possess a sound working knowledge of Microsoft Windows and Microsoft Networking/Domains; the role will also require the support of our clients products; We operate a two tier help desk system, the 1st line being experienced staff, who handle training type issues and the 2nd line handle the more technical issues.

Prior experience in the following areas would be considered an advantage but not essential:

Microsoft desktop operating systems (XP / 7 / 8.1)

Microsoft server operating systems (2003 / 2008 / 2012)

Microsoft Excel

Networking (O/S level)

SQL Server or other database platforms

Our client requires excellent verbal and written communication skills along with a desire to achieve high standards within a team environment. Prior experience in the following areas would be considered an advantage: IT helpdesk, network administration, remote desktop support and Microsoft SQL Server Management.

Keywords - 2nd line support, support, IT support, 1st line support, technical support, support analyst, SQL, help desk, networks, networking, windows, Microsoft, servers, SQL server, remote support, remote desktop support, helpdesk, help desk support, 2nd line helpdesk, IT Support, IT Engineer, Information Technology, line support, 3rd line support, 2nd line, 3rd line