IT Support Analyst

23000.00 - 23000.00 GBP Annual + GBP23000/annum
14 Dec 2018
07 Jan 2019
Contract Type
IT Support Analyst

Up to GBP23,000

Permanent role - Warwick

My client is a well-established organisation who is looking to recruit an IT Support Analyst on a permanent basis. The role will provide full end user support for the organisation and its use of the IT systems.

Key responsibilities:

* Day to day monitoring and maintenance of the IT infrastructure and to ensure high availability of service to the firm and its staff.

* IT helpdesk support which will include back end server support, end user hardware, software installations, configuration and ongoing maintenance.

* Assisting with the Business Continuity plan within the firm, including a Disaster Recovery strategy for its IT systems and services.

* Ensuring the IT infrastructure is well maintained, monitored and patched to the most relevant versions. Some out of hours work to avoid maintenance during core working hours may be required.

* Work closely with the Infrastructure and Support Manager with major project work, such as new infrastructure hardware implementation, major software releases etc.

Who is the ideal candidate?

* Must demonstrate equality towards all colleagues and keenness to develop relationships taking into account differing end user skillsets.

* Collaborates with the Infrastructure and Support Team to ensure high quality service is adhered to.

* Has effective communication skills

* Able to develop prioritisation skills to manage personal workload

* Continually assesses own performance and takes decisive action to maximise results.


* 22 days holiday (plus bank holiday) increasing with length of service

* Pension scheme

* Company wide performance bonus scheme

* Flexible working

* Healthcare options

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