Service Delivery Coordinator - Event First Aid

British Red Cross
08 Jan 2019
22 Jan 2019
Contract Type
Service Delivery Coordinator - Event First AidLocation: NewcastleContract type: Permanent35 hours per weekSalary: Up to GBP 19,276 per annumCould you help lead, develop and manage the volunteers within our Event First Aid service? Following a recent promotion, we are recruiting for a Service Delivery Coordinator. The Service Delivery Coordinator is key to the relationships our service has with our volunteers. Working closely with the volunteer Group leaders you will support the leadership, development and management of volunteers involved in service delivery to ensure we have a sufficient number of trained volunteers in order to fulfil our calendar of planned events. This role will cover the North East of England.When crisis strikes, we're the first on the sceneThe British Red Cross help people in crisis; it's what we do. In Event First Aid, we take our client enquires and transform them in to something for our volunteer workforce to deliver. We are responsible for the operational planning, health and safety and enable the delivery of our first aid support. We work closely with the account executives to make sure that our customer service is always first class.We've provide first aid cover at over 1,500 events with the help of our staff and thousands of volunteers. The range of events we cover is amazing; from high profile marathons, equestrian events, motor racing through to flower shows. This role might be for you if...You've got great interpersonal and communication skills; you will need to be confident with your written and verbal ability and proficient at IT including the use of MS Office. You will be collaborating across teams, influencing others and planning and managing your workload and that of your volunteer team You're organised; you will be working within expenditure budgets, compiling reports using information collated from a variety of sources and delivering high quality, compliant services within a fast-paced environmentYou're flexible; you must hold a valid UK driving license and be able to travel within the designated area. Due to the nature of Event First Aid operations, you may occasionally be required to work evenings, weekends or bank holidaysClosing date for applications is 23:59 on, Monday the 21st of January 2019. Interviews will be held week commencing, Monday 28th January 2019.Here's a little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes.From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country, we're there when you need us. Our goal is to connect human kindness with human crisis.We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness.We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays) pro rataOption to buy an extra 5 days annual leave (pro rata)Up to 6% contributory pensionFlexible working policyAt the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies.Connecting human kindness with human crisis