Sales Support Administrator

Recruiter
Avara Foods
Location
Hereford
Posted
08 Jan 2019
Closes
31 Jan 2019
Contract Type
Full Time
We have ambitious plans for the future, and there hasn’t been a more exciting time to join us, as we embark on a journey of growth and continued commitment to offering our customers the very best products and service.

Join us as a Sales Support Administrator, on a 9-month fixed term contract, and you can be a part of the
ambitious team that brings Avara Foods to life.

The hours for this role are Monday - Friday, 07.30hrs - 16:00hrs.

Purpose of the role

The Sales Support Administrator will be a key player in the non-retail commercial team, providing assistance through daily reporting, sales order processing all the while providing a strong and effective customer service to our valued customers.

Reporting into the Sales Manager, the Sales Support Administrator’s key responsibilities will include:

- Sales order processing – Complete orders for traded, industrial and frozen products, liaising with dispatch and transport to ensure completion and allocation of orders. Supporting other sales support on processing when needed.
- Reporting – Responsible for sales analysis within the non-retail commercial team and submitting it to the business. This includes KPI’s and sales reports per customer and shortage reports.
- Customer service – Liaising with customers on issues, orders and holding the responsibility of adjusting pricing based on stock position, ensuring a prompt response.
- Forecasting – Working with our supply chain to ensure we can supply orders in full.
- Discrepancies – Investigating discrepancies, going through sales reports, spotting errors and creating disputes, talking through with our cash collector teams and sales teams in order to resolve them.
- Contribution in sales meetings – Active contribution within sales meetings, talking through sales from the past week and any issues.

What we are looking for:

- GCSE in Maths and English or equivalent as a minimum and a NVQ Level 3 in either Business Administration or Customer Services is preferred.
- Intermediate IT skills with knowledge of bespoke systems such as Navision.
- Effective written and verbal communication skills with a willingness to learn new systems and processes.
- Driven to achieve results.

What’s in it for you?

As a valued member of our Sales team, you can also look forward to a competitive salary and excellent benefits package.

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today!

We are committed to being an equal opportunities employer.

Closing date: Friday 18th January

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