Customer Service Executive - 4 on 4 off

Recruiter
Proactive Personnel
Location
Oakengates
Salary
£8.50 per hour
Posted
10 Jan 2019
Closes
04 Feb 2019
Sector
Hair & Beauty
Contract Type
Full Time

Outline:

Are you an experience Customer Service Administrator seeking a busy and challenging role within a busy customer service team? Our client is offering hourly rate of £8.50 per hour when temporary rising to £9.13 per hour when permanent, we have to shifts on offer both 4 on 4 off working either a fixed 6am - 6pm shift or a fixed 5am - 5pm shift. If you are seeing a new role and these hours suit you then please apply now.

The Job Role:

  • This is a 12 hour day shift role working either 6am - 6pm or 5am - 5pm - 4 on 4 off.
  • Deal with clients face to face, by phone or email, ensuring that all queries are dealt with in a timely and professional manner.
  • Control timely and accurate receipt of sales orders.
  • Chase any missing / outstanding orders with the client.
  • Communicate with internal teas to achieve query resolution for clients.

Experience/ Requirements:

  • Previous Customer Service Experience is ESSENTIAL.
  • The ideal candidate must be able to work on their own initiative
  • You MUST an excellent telephone manner and be able to work to tight deadlines.
  • You must be able to work within a busy and challenging environment

The Package:

  • An hourly rate of £8.50 per hour rising to £9.13 per hour once permanent.
  • Hours of work are 12 hour shifts - 4 on 4 off either 6am - 6pm or 5am - 5pm.
  • Free onsite parking

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