Technical Advisor

25000.00 - 25000.00 GBP Annual + GBP25000/annum Private pension + 33 days holiday
17 Jan 2019
14 Feb 2019
Contract Type
Job Title: Technical Advisor

Job reference Number: IT- J20040

Area to be covered: Staffordshire (Commutable)
Remuneration: GBP25,000 (Neg. Dep. On Experience)
Full Benefits Package: Private Pension, Death in Service, Lunch Allowance, 33days holiday

•Technical advisory role responsible for managing incoming queries from current and new clients problem solving via phone and email
•Liaising with internal / specification sales teams to assist in securing and managing existing projects
•Working with specifiers, architects, contractors and distributors to assist in securing projects and managing through to completion
•Dealing with and managing customer complaints to reach a satisfactory conclusion for clients
•Joining in with site visits alongside sales team to provide technical assistance
•Understanding British standards and regulations for tiling

•Demonstrable track record of working in a technical position within the construction / building products sector ideally within tile adhesive, flooring, screeds or technical surface materials
•Track record of providing technical advise to clients either via telephone or email
•Capability of understanding building regulations and legislation
•Ideally an existing understanding of British tiling regulations
•Experience of liaising with Architects, Contractors, Specifiers and / or distributors
•Able to deal with and manage customer complaints
•Write project specifications
•Comfortable with liaising with clients and contributing to on site visits
•Excellent written and verbal communication skills
•IT Literate, team player, problem solver

•UK Business
•Circa GBP50 million turnover
•Main Contractor Business

Industry Sector: Tiles, Adhesives, Screed, Flooring, Cement, Concrete, Flooring, Construction Chemicals, Waterproofing, Washrooms, Drainage, Wetrooms, Architects, Specifiers, Contractors, Developers, Distribution, Technical Support, Technical Advisor

Please contact Izaac Thaw at Genesis Associates on (phone number removed) or email for an immediate interview.
Linkedin: https://(url removed)/in/izaacthaw