Customer Service Executive

Quattro Recruitment Ltd.
£18,000 per annum
15 Jan 2019
27 Jan 2019
Contract Type
Full Time
On behalf of our well-established, fast growing client, Quattro are currently recruiting a multi-skilled Customer Service Executive on a full time, permanent basis, based outside Stratford-upon-Avon. Due to the location of this role, it is essential that you have your own transport.

The salary is £18,000 - £20,000 per annum (depending on experience) working 9am - 5.30pm Monday - Friday with 1 hour unpaid lunch break with 20 days holiday, plus banks. Free parking is available, as is the use of an on-site gym before or after work. You will also be entitled to discounted products.

Due to the nature and demand of the business, the ideal candidate will be a self-starter who has the drive and determination to work within all aspects of this family business, who recognise hard work. You will be contributing towards the growth and success of the business; therefore, you will have a strong work ethic, be adaptable and pro-active.

This role is a rare opportunity to grow and develop with the business, and provides a unique working environment and responsibilities. You will be the first point of contact for all customers and self-employed distributors worldwide, therefore, you must have an excellent telephone manner, whilst ensuring you can solve problems.

The main responsibilities of this role include, but are not limited to:

• Provide a consistently high standard of customer service via telephone and email
• Record orders over the telephone
• Update and maintain the businesses unique software
• Provide PA support
• Packing and preparing orders
• Support during production stages of product
• Support at company events
• Manage the businesses Social Media accounts

Essential criteria:

• Ability to develop professional working relationships
• Versatile - you will be required to support all areas of the business
• Strong IT skills
• Attention to detail
• Excellent written and verbal communication skills

This is an excellent opportunity to work with a small, growing business who can provide the support to develop your career.

For more information on this role, please contact Lauren in the Leamington office.

Due to the high volume of applications for each of our roles, if you do not receive a response within 14 days then please consider your application as unsuccessful, however we may keep your details on file and contact you with regard to any other suitable roles.

This vacancy is advertised on behalf of Quattro Group of Companies (Quattro Recruitment Ltd or Quattro Healthcare Ltd) who operate as an Employment Business. Quattro Group of companies is an Equal Opportunities Employer.