Technical Advisor

Recruiter
Genesis Associates
Location
Stafford
Salary
25000.00 GBP Annual
Posted
17 Jan 2019
Closes
14 Feb 2019
Contract Type
Permanent
Job Title: Technical Advisor

Job reference Number: IT- J20040

Area to be covered: Staffordshire (Commutable)
Remuneration: GBP25,000 (Neg. Dep. On Experience)
Full Benefits Package: Private Pension, Death in Service, Lunch Allowance, 33days holiday

ROLE:
*Technical advisory role responsible for managing incoming queries from current and new clients problem solving via phone and email
*Liaising with internal / specification sales teams to assist in securing and managing existing projects
*Working with specifiers, architects, contractors and distributors to assist in securing projects and managing through to completion
*Dealing with and managing customer complaints to reach a satisfactory conclusion for clients
*Joining in with site visits alongside sales team to provide technical assistance
*Understanding British standards and regulations for tiling

PERSON:
*Demonstrable track record of working in a technical position within the construction / building products sector ideally within tile adhesive, flooring, screeds or technical surface materials
*Track record of providing technical advise to clients either via telephone or email
*Capability of understanding building regulations and legislation
*Ideally an existing understanding of British tiling regulations
*Experience of liaising with Architects, Contractors, Specifiers and / or distributors
*Able to deal with and manage customer complaints
*Write project specifications
*Comfortable with liaising with clients and contributing to on site visits
*Excellent written and verbal communication skills
*IT Literate, team player, problem solver

COMPANY:
*UK Business
*Circa GBP50 million turnover
*Main Contractor Business

Industry Sector: Tiles, Adhesives, Screed, Flooring, Cement, Concrete, Flooring, Construction Chemicals, Waterproofing, Washrooms, Drainage, Wetrooms, Architects, Specifiers, Contractors, Developers, Distribution, Technical Support, Technical Advisor

Please contact Izaac Thaw at Genesis Associates on or email for an immediate interview.
Linkedin: https://in/izaacthaw/