Team Leader

World of Books Ltd *
From £20,000 to £22,000 per annum
18 Jan 2019
23 Jan 2019
Contract Type
Full Time
We have recently moved into a brand new state of the art warehouse in Baginton Coventry CV3, next to Coventry Airport.

This is an exciting opportunity to join a new Company that offers the potential of becoming a permanent employee with an employer that encourages career progression.

Every person who works for World of Books is a valued team player, helping us supply books etc to our global readers. Many of our leaders have worked hard and progressed quickly, we in turn reward them and invest in their personal development.

Working hours/days

Working hours are 8.00 a.m. to 8.00 p.m. You will be working a 12-hour day on a rolling 4 days on / 4 days off, Monday - Sunday.

What we Offer

Be part of a great team in a growing green company with ongoing opportunitiesGreat opportunities for promotion, personal development and NVQ trainingCompany pension schemeDiscount scheme with access to hundreds of perks and discounts20% staff discount on booksCompany bonus incentiveRefer a friend or family incentiveJob Description

Ensure the smooth running of the full operation process and safe working practices within our fast-paced environment.

Operational shifts pattern will be on a rolling 4 on 4 off. Hours of work will be from 8 am to 8 pm, 12 hour shifts

Responsible for maintaining and improving performance and productivity.

Ensure all KPI information is reported into correct systems accurately.



Receiving, scanning, storing, picking & packing

Ensure each section achieves daily KPI targetsEnsure each section works to optimal production efficiencies to full daily customer ordersMaintain quality in line with company guidelines. Meeting customer quality expectationsCo-ordinate the loading of goods with external carriers. Reliable delivery within set timeframeReporting information

Report hourly performance KPI’s to members of the teamReport any production and/or employee issues to the Team Leader to ensure optimal production in line with operational processes and business requirements. Engage, motivate and support each team member to attain KPI’s and company H&S standardsInvolvement in weekly production meetings to retain focus on objectives. Clear and concise directionCompile and report daily production levelsResponsible for employees Personal Development

Ensure all warehouse employees are fully trained and multi-skilled to carry out various roles and training records are update accordinglyUndertake weekly/monthly 1-2-1 performance reviews in line with Team Leader direction. Support employment engagementManage, support and create a structured development plan to address under performanceAdministration

Administrative duties as and when they are requiredGood departmental organisation and record keepingOther

Continually learn about the organisations products, services and keep up to date with any relevant changesUndertake any other reasonable tasks as and when required in line with business needs. Support the Company strategic growth.ADDITIONAL INFOMRATION

Health & Safety

Comply with, and make positive contribution to, all company policies, rules and procedures including current H&S legislation and best practice.Ensure all employees within own area of responsibility know, understand and comply with all company policies, rules and procedures including current H&S legislation and best practice.CORE COMPETENCIES

Personal organisation, planning and time managementCommunicationInfluence and personal effectivenessJudgement and decision makingFlexibility/adaptabilitySELECTION CRITERIA



Word / Excel / OutlookExperience in a Customer services environmentTechnical and Business

Previous FMCG warehouse experienceIndustry best practiceSelf-Management

Self-MotivatedTime ManagementSelf-Awareness and conductDesirable

Industry best practice and prior knowledge of the organisationManagement and Leadership

Good People skillsPrevious experience of leading a teamLanguage

English written and spokenPhysical Requirements of person

Physically fitOther Requirements of person

Team playerInnovativeMotivatorCirca 22k dependent on experience.

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