Team Support Midlands Group
19 Jan 2019
31 Jan 2019
Contract Type
Full Time
Team Support Midlands are pleased to be recruiting on behalf of their client for an experienced Warehouse / Logistics Administrator to join their team on a temporary on-going basis. Could become permanent for the right candidate.

Hours: 9-5pm Mon - Fri

Pay: £9.00 per hour

Role: To provide a customer focused administration service on selected accounts. Working directly with clients customer service team and warehouse supervisors to achieve delivery targets on orders and per customer requirements.

Duties: To ensure all orders are processed according to customer / order specifications within the framework. Check paperwork on return to office and file accordingly. Declare CHEPS as per monthly targets.

Ensure, sourcing and booking of haulage according to procedures, utilising company tools to ensure cost savings are made by using the cheapest haulier to carry out deliveries meeting customer site requirements

Managing haulier relationships to ensure compliance and driving improvements, both service and costs. Follow through delivery success / failures to capture POD record to supply to customer

Maintain accurate and up to date KPI pack for customer on a weekly basis, recognising potential areas of concern and reacting proactively

Maintain returns records and process as per contracts. Liaise with warehouse supervisors to take action where SLA not being met

Provide first line contact for clients CST in answering queries within SLA. Work with warehouse operations staff and ensure issues are resolved and take ownership if any concerns are raised

Produce labels and documents. Provide warehouse operations team with knowledge to ensure all delivery standard are met

Education & Qualifications: 4 GCSE's or equivalent are essential

Experience: MUST have a minimum of 1 years customer service / logistics or warehouse administration experience

Excellent Microsoft Excel experience

Ideally will have knowledge of WMS (Cargowrite)

Excellent communication skills both verbal and written

Immediate start available

Please click to apply or call Laura Pritchard on (phone number removed) for more information

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