Part Time Customer Service Advisor - Kingswinford

Wall Heath
£8.00 per hour
20 Jan 2019
25 Jan 2019
Contract Type
Full Time

This is your chance to join one of the UK's top energy companies as a Customer Service Advisor in Kingswinford!

About the role:

As a Customer Service Advisor, you'll be joining the Metering Team which is currently expanding and taking calls from our existing customers who have questions around their Meters. As a Customer Service Advisor you will be responsible for speaking with new and existing customers, delivering excellent customer service helping them with general enquires. You will also assist with booking engineers for meter breakdowns and changes.

The benefits:

You'll initially join us on a temporary basis for 6 months, but there may be the opportunity for this to be ongoing for the right people. There's a range of great benefits on offer too:

  • Initially the pay will be £8.00 per hour and after 12 weeks, your pay will automatically increase to £9.15 per hour, with the chance for it to later rise to £10.62 per hour.
  • You'll qualify for an annual bonus scheme.
  • You'll start with 28 days pro-rata annual leave year, but after 12 weeks this will increase to 34 days pro-rata (including bank holidays)
  • There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine.

About you:

Ideally you'll have some previous experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills, and will be comfortable handing large volumes of calls professionally.

The hours for this role will be from 4:15pm until 8:15pm, 4 hours per day over 5 days a week between Monday and Saturday, you can choose to not work a Saturday.

Interested? Click 'apply' to start your application today.

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