Sales Administrator

Recruiter
MoneyPenny Recruitment
Location
Kidderminster
Salary
18000.00 GBP Annual
Posted
22 Jan 2019
Closes
24 Jan 2019
Job Type
Entry
Contract Type
Permanent

My client is seeking to recruit an energetic sales administrator to support the accounts, sales and technical functions of their business.

A strong administrative background is required.

Responsibilities

  • Provide excellent customer service
  • Filing customer information correctly
  • Emailing and contacting customers where necessary
  • Answering the phones
  • Archiving
  • Diary management
  • Data entry
  • Liaising with the sales team about the internal management of their sales orders, from the preparation of quotations through buying to assisting with the organisation of installation and post-installation call-backs.
  • Working with the customer contracts team, managing licence and contract renewals (software licences) as well as pricing and customer queries. Assisting them with the update and administration of customer contracts.
  • Support in the preparation and implementation of our customers software upgrades (this will include contacting customers and booking in engineer visits)
  • Assisting with customer order and contract queries.
  • Assisting with customer/purchase order processing and liaising with our suppliers in regard to order queries, returns and warranty replacements.
  • Assisting with stock control and traceability of all items purchased and sold.
  • Assisting with the recording and maintenance of assets, including loan stock. Assisting with the review of utilities and maintenance records for the property.
  • Assisting and supporting the other departments (finance/accounts, technical, marketing etc.) with administrative duties
  • As with all general administrative roles, the duties will vary depending on the needs of the business and therefore we are looking for somebody who is flexible and naturally intuitive.

Candidate Requirements

  • 3+ years of proven administration experience
  • Business/Admin NVQ (or equivalent) would be beneficial but not necessary
  • Familiar and confident with computers and have working knowledge of Microsoft packages
  • Confident and polite telephone manner
  • Excellent organisational skills
  • Impeccable attention to detail
  • Accurate with data entry

20 days holiday (excluding bank holidays) Private Healthcare Scheme (after 3 months of employment) Pension 20 days holiday (+ bank holidays)

Working Hours Monday to Friday - 40 hours pw.