Senior Infrastructure Engineer

Holland and Barrett International Limited
23 Jan 2019
07 Feb 2019
Contract Type

Job Title

Infrastructure Engineer

Job Type







GBPCompetitive plus benefits

The Role

The purpose of this role is to provide 3rd line IT Infrastructure support along with delivering IT projects and supporting business innovation and growth, whilst equally involved in BAU operations. The ideal candidate will have a hands on technical experience working within an infrastructure team with a proven track record of delivering complex Infrastructure projects on premise and in AWS.

  • You will be responsible for developing existing infrastructure components
  • Liaise with architecture, engineering, operations and release teams across multiple offices
  • Provisioning, maintenance, and monitoring of infrastructure assets on premise, AWS and O365
  • Implement security controls to help the organisation protect Intellectual Property and customers data
  • Use Configuration Management tools to control our compute resources
  • Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop
  • Work with global IT teams and partners to understand corporate polices, processes and initiatives and work with the local teams to implement and monitor
  • Delivering technical end solutions, both individually on smaller projects and leading larger projects
  • Work as a Technical Specialist to implement bespoke solutions, ensuring that projects are delivered to specification and within agreed timelines
  • Improve and maintain existing systems (hardware and software) within the server infrastructure
  • Improve orchestration and automation by developing scripts and tools utilised within the team
  • Configure new builds for desktop team to deploy end user devices (laptops, desktops and tablets)
  • Maintains images and logon scripts. Install, configure and troubleshoot key bespoke ePOS applications
  • Provide support to Warehouse Management systems
  • Take ownership of critical incidents and Business impacting changes
  • Form part of the On-Call function (24/7/365) to support availability of business systems
  • Adaptable and flexible within demanding and challenging environments, confident in your own ability as a Subject Matter Expert
  • Ability to communicate with and understand business stakeholders as well as technical specialist and non-technical colleagues
  • Experience working within an onshore & offshore business model
  • Able to assimilate new technologies quickly and efficiently to a proficient level
  • Remain calm under pressure and maintain excellent service levels in sometimes difficult circumstances

The Person

  • Excellent Knowledge of Server 2012, 2016
  • Excellent Knowledge of VMware, ESX Servers
  • Excellent Knowledge of Active Directory and Group Policy Management
  • Excellent Knowledge of Exchange, office 365, messaging systems
  • Excellent Knowledge of SAN storage & backup technologies (Veeam, Commvault)
  • Experience working with Cloud environments, specially AWS administration skills
  • Excellent knowledge of Windows deployment service and WSUS for patch management
  • Ability to analyse system logs
  • Exposure to tools such as Symantec and Altiris
  • Knowledge of desktop operating systems, installation and configuration
  • Working Knowledge of Linux (desirable)
  • Knowledge of an ITIL service management tool (e.g. Service Now, ITSM)
  • Understanding of IT Change, Incident, Problem and Release management (ITIL)
  • The very nature of the role can sometimes require an earlier start or a later finish
  • Identity Management; Active Directory / AD FS (SSO) / Azure AD Connect / Azure Active Directory / Multi-Factor Authentication
  • Active Directory Domain Services (Migration/Deploy/GPO/DNS/DHCP/Security)
  • Messaging / Virtualisation / Mobile Device Management

The Company

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Join us and see how far you can go???