Volvo Cars, Holdcroft - Sales Executive
Role: Car Sales Executive
Employer: Volvo Cars, Holdcroft - Stoke
Salary: GBP15,000 Basic + OTE (potential salary in region of GBP50,000.00)
Our Car Sales Executives are driven to exceed customer expectations, both in terms of service and product knowledge. They're the face of the Volvo brand and are responsible for managing every aspect of the customer journey. Your focus will be to achieve ambitious volume and profit targets, coupled with the sale of additional services such as finance, insurance, accessories and service plans.
This role is ideal for an experienced automotive Sales Advisor or Executive but we would also welcome applications from candidates outside of the automotive industry who possess a track record of success in sales or a target driven environment.
Don't worry if you haven't worked with our brands before, we will give you full product training via our dedicated Training & Development Centre in Daventry.
Successful applicants will possess the following skills, qualifications and experience:
- Ability to work independently, and also as part of a team
- Experience in a sales and/or target driven environment
- Passion for cars and technology
- Excellent listening and communication skills
- Able to provide a first class customer service
- Desire to succeed and exceed targets
- Motivated to forge a long term career with the Volvo brand
- A full UK drivers licence
- Managing relationships with your customers, including keeping in regular contact with them about our products and forthcoming events, as well as maintaining a customer focused approach.
- Prospecting for new customers by telephone, attending product launches and other events, and maintaining your own enquiry database.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Providing exceptional customer service that leads to customer loyalty and referrals.
- Maintaining good housekeeping standards and orderly administration of your work.
Hours: 9.00am - 6.00pm 6 days a week with every 3rd weekend off in full
Holiday Entitlement: 20 days + Bank Holidays
Volvo Sales Executive: What should I expect?
At Volvo Cars, our 'Designed Around You' philosophy allows our customers to enjoy a unique, personalised ownership experience. An important part of this philosophy is being able to successfully identify and understand the individual needs of our customers from the very beginning.
As a Volvo Sales Executive you will support our customers throughout their buying journey - from their first point of contact with the retailer to the moment they take delivery of their new car. You will have the skills to get to know the customer and quickly understand exactly what they are looking for. Throughout the buying journey, you will provide accurate and relevant product information, demonstrate features and benefits in line with a customer's needs and expectations, and inspire them to make a purchase.
As a premium brand, our customers will expect a premium buying experience. So, as a Volvo Sales Executive, you must be knowledgeable and passionate about customer service. You must also be motivated, eager to learn and have the capacity to grow your skills and knowledge as the Volvo product range develops and expands.
You will have the pleasure of working in our new, Scandinavian-inspired retailers, which have been uniquely designed to give our customers an authentic feel for the Volvo brand and provide a modern, efficient working environment.
As a Volvo Sales Executive you will have the opportunity to develop your skills and increase your knowledge. You will have access to the Volvo e-learning courses, webinars and instructor-led courses at our state-of-the-art Training & Development Centre. Volvo Role Certification ensures all employees at Volvo Retailers have the opportunity to keep up to date with the latest products, technologies and systems - and are recognised for their achievements. Because at Volvo cars, we believe in people.
The Recruitment & Selection Process:
Your application will be reviewed by the Volvo Recruitment & Selection team on behalf of the above named employer.
Please note that if your application is progressed you will be asked to complete a Right to Represent form by Calex UK, the recruitment agency appointed by Volvo Car UK to manager the recruitment process.
As a part of the recruitment process you may be asked to participate in a phone or Skype interview.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, this could involve qualification and right to work checks and the acquisition of references from previous employers.
Please note: We will close vacancies once the required quality or number of applications has been received. If you do not hear from us within 15 days of your application, please accept this as confirmation that you have been unsuccessful in your application.