Sales Administrator

Recruiter
Anonymous
Location
Worcester
Salary
9.00 - 15.00 GBP Hourly + GBP9 - GBP15/hour Rising to GBP9.70 after 12 weeks qualifying pe
Posted
15 Feb 2019
Closes
12 Mar 2019
Sector
Sales
Job Type
Administrator
Contract Type
Temporary
Are you looking for a Sales Administrator role based in Worcester? Are you customer focused and able to work in a fast paced environment?

Benefits:

* Access to the Randstad Benefits App with discounts at major retailers, cinemas , gyms and more

* Great transport links

* Close to the city centre

Working Hours & Pay Rate:

* 08:30AM-17:00PM Monday to Friday with 1 hour for unpaid lunch each day

* 5 hour working week

* GBP9.15 PER HOUR

* rising to GBP9.70 PER HOUR after 12 weeks qualifying period

Responsibilities:

* Accurately process all customer purchase orders, return orders and delivery discrepancies to customer service level agreement

* Ensure the customer has the correct information including part numbers, list price and availability

* Exceed department targets on telephone call accessibility to support customer purchase orders

* Resolve any issues which may arise to support the customer in the order process

* Communicate necessary information to customers on their orders, action additional requests, and ensure the customer service level is maximised

* Escalate any issues within the department which may or may not lead to a customer complaint

* Process all sales, spares, inter-bosch and returns orders in a timely and accurate manner to department target

* Sales order accuracy to exceed the department's target

* Action all processes associated with accurate sales order processing

* General administration duties

Requirements:

* Excellent communication skills with a good telephone manner

* Strong customer service/focused skills 'customer is king'

* A team player with the ability to work independently

* Accurate with right first time attitude

* Flexibility of approach towards working hours

* Ability to adhere to deadlines, be target focused and put the customer first

* Receptive to new ideas, approaches and ways of working, demonstrates willingness and ability to adjust to changing circumstances and demands.

* Computer literate in Microsoft packages, SAP and TPSO knowledge an advantage.

If this sounds like something you would be interested in, click apply today

Similar jobs

Similar jobs