23180.00 - 23180.00 GBP Annual + GBP23180/annum
15 Feb 2019
28 Feb 2019
Contract Type



SALARY: GBP23,180.00p/a


THE COMPANY: Our client is the leading regional charity working with those who have experienced domestic violence and abuse, with over 30 years of service delivery and campaigning.

THE ROLE: As an Independent Domestic Violence Advisor you will be part of helping our client achieve our mission of reducing the incidents of domestic abuse in the West Mercia region.

The role is to provide crisis support and advocacy to victims of domestic abuse who have been assessed as being at high risk. It requires knowledge and understanding of domestic abuse issues and the needs of those affected by it, and a commitment to the values of empowerment and equality. You will in addition liaise with external agencies, and participate in local MARACs (Multi Agency Risk Assessment Conference).

Are you/Do you have:-

* Minimum A-level standard of education or equivalent

* Experience of advocacy and support work with vulnerable people

* Experience, paid or unpaid, of working within the voluntary sector

* Good active listening skills

* An ability to manage tense situations and crisis manage

* An ability to liaise and communicate effectively (both orally and in writing) with a wide range of people including colleagues and other professionals

* Ability to work co-operatively with other professionals on behalf of service users

* IT skills - ability to use outlook, word, excel and record information on a database

* Ability to organise workload and respond to unplanned demands

* Ability to work effectively within a team

* Ability to work with minimal supervision on a day-to-day basis, within agreed schedules and guidelines

* Knowledge and understanding of domestic abuse issues, and the needs of women and children affected by it

* Knowledge of safeguarding children and vulnerable adults, and child protection processes and practice

* Working knowledge of disability, mental health and drug and alcohol issues

* Basic knowledge of benefits and legal assistance available to those seeking freedom from domestic abuse, including housing, civil law and criminal justice processes

* Understanding of and commitment to anti-discriminatory working practices

* Commitment to Women's Aid values and ethos

* Commitment to the empowerment of women and children affected by domestic abuse

* Car user essential with daily access to a vehicle

* Willingness to complete Safelives training

Key Responsibilities of the job role to include:-

* Provide crisis support and advocacy to victims of domestic abuse who have been assessed as being at high risk

* Carry out and record an assessment of the needs and risk of each case

* Develop and implement a structured support plan with service users, and regularly review the plan

* Participate in local Multi-agency Risk Assessment Conferences (MARACs) to represent the needs of service users and to implement multi-agency care plans

* Support service users through the legal, criminal or civil justice systems

* Provide practical assistance to clients on safety planning and relevant aspects of independent living, and ensure that they have access to the services that can be provided by other agencies as appropriate

* Support the empowerment of service users, and assist them in recognising the dynamics of domestic violence

* Collect monitoring and evaluation information

* Participate in the work of safeguarding children and vulnerable adults, following policies and procedures, and the policies and procedures of the Local Children and Adult Safeguarding Boards

* Work closely with other support workers in the organisation to ensure that service users have access to the full range of services

* Work in collaboration with other agencies and facilitate joint working on behalf of service users where appropriate

* Be able to undertake external training and presentations/workshops

* Promote and facilitate service user consultation and feedback

* Provide 4 sessions of out-of-hours cover per month on the helpline and on-call rotas (evenings & weekends)

* Attend supervision sessions and IDVA team meetings

* Undertake training as agreed at supervision sessions

* Take active steps to work within a framework of equal opportunities and anti-discriminatory practice

* Undertake all other reasonable duties as required by IDVA Team Manager in furtherance of the objectives of this post

Posts are open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1.

All posts are subject to Enhanced DBS checks & Satisfactory references.

Does this sound like you? To apply for the role please hit the "apply now" button and we will be in touch to advise you of the next steps