Sales Administrator

Recruiter
Randstad
Location
Worcester
Salary
9.00 - 15.00 GBP Annual
Posted
15 Feb 2019
Closes
15 Mar 2019
Sector
Sales
Job Type
Administrator
Contract Type
Permanent

Are you looking for a Sales Administrator role based in Worcester? Are you customer focused and able to work in a fast paced environment?

Benefits:

  • Access to the Randstad Benefits App with discounts at major retailers, cinemas , gyms and more
  • Great transport links
  • Close to the city centre

Working Hours & Pay Rate:

  • 08:30AM-17:00PM Monday to Friday with 1 hour for unpaid lunch each day
    • 5 hour working week
  • GBP9.15 PER HOUR
    • rising to GBP9.70 PER HOUR after 12 weeks qualifying period

Responsibilities:

  • Accurately process all customer purchase orders, return orders and delivery discrepancies to customer service level agreement
  • Ensure the customer has the correct information including part numbers, list price and availability
  • Exceed department targets on telephone call accessibility to support customer purchase orders
  • Resolve any issues which may arise to support the customer in the order process
  • Communicate necessary information to customers on their orders, action additional requests, and ensure the customer service level is maximised
  • Escalate any issues within the department which may or may not lead to a customer complaint
  • Process all sales, spares, inter-bosch and returns orders in a timely and accurate manner to department target
  • Sales order accuracy to exceed the department's target
  • Action all processes associated with accurate sales order processing
  • General administration duties

Requirements:

  • Excellent communication skills with a good telephone manner
  • Strong customer service/focused skills 'customer is king'
  • A team player with the ability to work independently
  • Accurate with right first time attitude
  • Flexibility of approach towards working hours
  • Ability to adhere to deadlines, be target focused and put the customer first
  • Receptive to new ideas, approaches and ways of working, demonstrates willingness and ability to adjust to changing circumstances and demands.
  • Computer literate in Microsoft packages, SAP and TPSO knowledge an advantage.

If this sounds like something you would be interested in, click apply today!

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