Statutory Services Relationship Manager

Newlife The Charity For Disabled Children
16 Feb 2019
22 Feb 2019
Job Type
Contract Type
This post recognises the importance of building positive relationships with Statutory Service Departments across the UK.

Statutory Services Relationship Manager
Job Ref: NL377
Location: Cannock
Salary: GBP15 - GBP16 per hour dependent on experience
Hours: 37.5 per week
Normally Monday to Friday 9am - 5pm, with occasional need for overtime or travel to other locations across the UK which may include the occasional overnight stay

We receive applications for equipment grants and for emergency equipment loans every day. Previous experience has shown that when we work with the local professionals, we can often get the local services to make provision. If this is not possible, we will still need the local professionals to define the specification of equipment the child needs, so we need to have good collaborative relationships to achieve this. We are also aware that the pathways and budget lines to equipment provision, are very varied across the UK but we have now established the legal responsibility lines and we are seeing that the support we give to local professionals, about how to get equipment funded, is a very valuable help to them in their work.

We want to make sure that the disabled and terminally ill children who turn to Newlife for equipment support, not only get the item/s they need, but that they are also 'plugged in' to the local services long-term.

This is an important functional manager role which may extend to line manage others in the near future. We are seeking candidates who have a social care qualification, whether currently registered to practice or not. Ideally this would be related to children's services, but please see below the option to discuss the appropriateness of your qualification. In addition to this, we need to use your experience in working in the world of social care, to support the professionals you will deal with, on a peer to peer basis.

This department is often called 'the heart of Newlife', so we are seeking an excellent communicator who can be passionate and committed to our work, helping disabled children and families across the UK. Skills in the department vary and include experienced Nurses, people with social care experience, triage skills, finance and administration.

In this role you will proactively liaise with professionals in social care and health and you may need to speak to families to gather information and updates about the specialist equipment that is needed. You will need to work very closely with Newlife's service managers in the department and may be required to help to deliver internal and external awareness sessions about how the law protects children with disabilities and their families.

We are seeking an operational person, who can contribute personally and managerially to the department's activities. Many of our services are based around providing help in the face of crisis/emergencies, so a very responsive attitude is required and experience that demonstrates this would be a distinct advantage.

Compassion and care are at the heart of what Newlife does and we embrace the need to look at those we support in a holistic way to meet their needs directly and through referral. There is great personal satisfaction in helping families and children, who have often been refused equipment by the statutory services in their area and encouraging reviews of these decisions. We are not a highly corporate organisation, so team and wider organisational working is in operation.

Closing date for applications: 15th February 2019

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Please note: Newlife reserves the right extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.

Our preferred method of application is via our Newlife Application Form, however we will also accept CV's.

No agencies please.