Senior Academy Trainer

Recruiter
Holland and Barrett International Limited
Location
Nuneaton
Salary
Competitive
Posted
18 Feb 2019
Closes
16 Mar 2019
Contract Type
Permanent

Job Title: Senior Academy Trainer

Job Type: Permanent

Location: Nuneaton

Hours: 37.5

Salary: GBPCompetitive plus Benefits

The Role

An exciting opportunity has arisen for a Senior Academy Trainer to join our Learning & Development team based in Nuneaton! The potential candidate will ensure the qualification of the Holland & Barrett Nuneaton and Burton head office colleagues are maintained across all Healthy programmes and delivered with integrity in line with our accreditation guidelines.

Main Responsibilites

  • Responsible for the management of 3 office based Product Trainers
  • Delivery of product and technical skills training across SSC sites
  • Ensuring exceptional customer service is delivered to all our SSC colleagues
  • To be seen as best practice in delivering exceptional product and service based training.
  • Working with key stakeholders to ensure our training expectations of senior managers is achieved
  • Provide 1:1 coaching support where necessary

The Person

  • Ability to communicate professional and appropriately at all times
  • Ability to work effectively within a team and work across other teams
  • Ability to prioritise and plan effectively to meet deadlines as well being flexible to change and reprioritising at short notice.
  • Exceptional product knowledge is required and a full understanding of our service cycle and in store operations
  • Proficient in all Microsoft Office programmes
  • Strong level of understanding of quality assurance and training principles.
  • Trained in Nutrition internal or external equivalent
  • Training & Coaching skills
  • Able to influence at a senior level

The Company

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Join us and see how far you can go???