Careers Adviser

22000.00 - 22000.00 GBP Annual + GBP22000/annum
27 Feb 2019
27 Mar 2019
Contract Type
Salary: GBP22,000 per annum

Location: Covering Cannock and Lichfield

Closing Date: 5th March 2019

Full Time - Permanent

We are currently recruiting a careers adviser who can provide support and guidance to a caseload of adults across the Cannock and Lichfield areas. The suitable candidate must hold a minimum of a Level 4 Advice and Guidance qualification and have experience in working with employed and unemployed individuals either in one to one or group setting.

Job Description:

* Provide careers advice to adults via a range of methods to help them to achieve work or learning goals.

* Support customers to develop career management skills through a range of activities

* Work with customers to support their progress into learning, work, or progression in work

* Work with a variety of organisations to generate customer referrals to meet targets

* Manage a customer caseload to meet personal and team targets including customer satisfaction, career management, progression and contracted KPIs

* Record all interactions with customers on the database in a timely manner to meet contract deadlines and evidence requirements

* Operate from a variety of locations including Jobcentre Plus, training & education providers, community providers and local career hubs

* Use and contribute to local, regional and national LMI to support customers in their career

* Meet all standards for quality of service, safeguarding, information and data security, and any other contract requirements

* Represent and promote the group in a professional and commercial manner, working effectively with other agencies

* Attend company meetings and training and liaise with staff at all levels

* Other duties commensurate with the level and nature of the post

Personal Specification:

* Minimum of Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance

* Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed

* High level of competency, effective operation and use of ICT including its wider application e.g. use of social media

* Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes

* Well organised, capable of working under pressure, meeting deadlines and targets, manage caseloads and their own time

* Excellent communication and presentation skills

* Ability and flexibility to work in different outreach locations, able to promote the service and maintain relationships with partners

* Able to work flexible hours at evenings and weekends when required

* Able to work in a target driven environment, and ability to meet or exceed contract targets

* Commitment to delivering quality services

* Willing to undertake professional training to maintain standards

By applying for this role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV will be used and kept only to provide the recruitment services you have requested from us, we will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing CFA