Customer Services Advisor

Recruiter
Hays Specialist Recruitment Limited
Location
Worcester
Salary
16500.00 GBP Annual
Posted
01 Mar 2019
Closes
27 Mar 2019
Contract Type
Permanent

A Customer Services Advisor job, based in Worcester, paying GBP16,500 per annum.

Your new company
This leading organisation based in Worcester pride themselves on offering the best possible service to their customers and clients. They have an innovative approach in how they stay at the forefront of their industry, and they truly care about making a positive impact.

Your new role
You will split your time between phone work and administration duties, working on a one-to-one basis with your line manager. You will deal with company customers and clients to enhance the customer journey, and create and build on these positive relationships. You will also negotiate and manage external suppliers in line with company policy, and this is an important part of the role.

What you'll need to succeed
In order to succeed in this role, you will need previous customer service experience, either over the phone or face-to-face. You will possess excellent communication skills, as well as a professional telephone manner and a keen willingness to learn. Good organisational skills and the ability to prioritise workloads is also extremely important, and you must possess good IT skills and be literate in Microsoft Office.

What you'll get in return
In return, you will get an excellent salary of GBP16,500 per annum, with a salary increase upon completion of your probationary period, and excellent career progression within a successful local company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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