Customer Service Agent

Recruiter
Switch Jobs Limited
Location
Sutton Coldfield
Salary
£18,000 per annum
Posted
01 Mar 2019
Closes
28 Mar 2019
Contract Type
Full Time
This well-established company offers a range of services with a personal approach.They are now looking to appoint an additional Customer Service Agent to join their busy team.The role would suit someone who has retail sales or a customer care background and you must have excellent communication skills.

Responsibilities:

Outbound/inbound sales calls (warm leads) Ability to follow up calls naturally to convert initial call into a saleAbility to work across all areas; sales and customer enquiries Build customer relationships in a friendly and approachable mannerResolve customer concerns and queries Clarify any issues and researching alternative options where necessary Provide a personal and friendly approach to salesLiaise with other departments dailyAccurate data entry required for inputting information The Candidate:

Excellent telephone mannerConfident and approachable Enthusiastic with a good attitude Highly motivated Good attention to detailOrganised and proactive individual Good personality and enjoys working within a teamAdaptable approach to meet customer needs Additional information:

Excellent company to work forDevelopment opportunities £18k salary and bonus of up to £500 each month Pension plan ·Working hours 9am - 5.00pm Monday to Friday

·NO weekends or evenings!

Send your CV for an immediate interview!


This job was originally posted as www.totaljobs.com/job/85515084

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