Recruitment Program Coordinator

08 Mar 2019
22 Mar 2019
Job Type
Contract Type

Proudly part of The Adecco Group - the world's leading provider of workforce solutions and a Fortune Global 500 company - the Pontoon team supports clients across the globe in over 100 countries.

You will be working on a Programme that covers the UK, Netherlands & Beligum. The role is working 30 hours a week.

The primary function of the role is to:

  • To provide administration support whilst delivering excellent service to the customer, client and suppliers
  • Support the Pontoon team in the UK, Belgium and the Netherlands with required tasks
  • Ensuring agreed business processes are maintained and promoted and SLA's and KPI's met

Specific tasks will include (Tasks will differ depending on which Pontoon Team requests) :

  • Chasing timesheets
  • Creating and Work Order approvals and Revisions within the VMS system. Chasing their approvals with suppliers and hiring managers
  • Payroll Support
  • Completing various upload files and relevant actions
  • Completing weekly / monthly reports as requested
  • Ad Hoc Reporting
  • Supporting with Health and Safety compliance

You will be expected to:

  • Complete various activities on the Vendor Management System (VMS), answering all adhoc queries to support Programme Consultant.
  • Respond to day to day queries from client, suppliers and internal teams when needed
  • Build and maintain excellent working relationships with the client's managers and internal departments.
  • Administration of contractor renewal process (or terminations).
  • Use and maintenance of recruitment systems deployed to support the recruitment process to ensure that all data is accurate and up to date.
  • Promote and represent Pontoon at all times.
  • Provide system guidance to Managers/send guidebook and set new managers up on the system & deputy managers/timesheet approvers

You will need to display the following personal attributes to succeed in the role:

  • Effective communications skills
  • Methodical, meticulous, and able to pay attention to fine detail
  • Customer service orientation
  • Effective and sympathetic query resolution
  • Assertive telephone manner
  • Time management with the ability to work to deadlines and under pressure
  • Ability to influence events rather than passively accept them
  • Ability to identify necessary change and improvement

Essential Qualifications and Experience:

  • Experience of working within a service delivery environment
  • Evidence of strong organisational skills
  • Experience of working in recruitment industry
  • Experience of delivering in a highly service-driven environment
  • Experience of developing and maintaining successful working relationships with managers at all levels.

Desirable Qualifications and Experience:

  • Experience of working within a service centre environment
  • Exposure to web based /recruitment applications
  • Knowledge of Supply Chain Management