Customer Service Advisor

16000.00 - 18000.00 GBP Annual + GBP16000 - GBP18000/annum
12 Mar 2019
01 Apr 2019
Contract Type
Do you want to work for a multinational company who offer fantastic employee benefits?

Do you enjoy providing excellent Customer Service?

Are you resilient and able to work under pressure?

If so, Groomfield Recruitment want to speak to you!

We are currently recruiting for a Customer Service Advisor to join our innovative client based in Tamworth.

The role will involve:

* Receiving inbound sales orders and enquiries from National Account customers, maximising all profit opportunities and ensuring exceptional service to the customer at all times.

* Growing and developing accounts.

* Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales.

* Resolve customer concerns and complaints positively and to the satisfaction of the customer where possible.

The ideal candidate:

* You must be resilient and able to work under pressure

* Have experience within a fast-paced Customer Service position

* Be easy-going and a real team player

* Have experience of dealing with Prestigious and Multinational companies

The package:

* Monday to Friday - hours between 8am & 5pm (37.5 hours per week)

* Up to GBP18,000 basic with an opportunity to earn commission

* Company Pension

* Share Save Scheme

* Bike to Work

* Company benefits discount scheme

* 20 days holiday, rising to 25 after 5 completed years with the business

* Free onsite parking

You must drive and have access to your own vehicle in order to be considered for this position.

Our client is looking for the right candidate to start immediately.

Please apply today to discuss the opportunity and be considered for an interview