Commercial Support Consultant

19003.00 GBP Annual
15 Mar 2019
24 Mar 2019
Hair & Beauty
Job Type
Contract Type

As a charity, we rely on our retail commercial operations to raise vital income for our work. That's why this role is so important. Working with Retail and General Managers in your region, you'll help them and their teams by providing support and expertise in retail to allow them to efficiently develop existing retail operations at their sites.

This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

What it's like to work here

The National Trust Consultancy is the home to specialists in every field of our work. A national consultancy, where resources are shared across disciplines and boundaries, it's proving to be a great repository of skills, talent and experience. The diversity and quality of expertise within the Consultancy will enable our properties and places to benefit from an extraordinary range of creative and innovative thinking, as well as deep expertise in all matters relating to our twin purpose of caring for the nation's heritage and landscapes, and making these accessible to all.

What you'll be doing

You'll be joining our National Trust Consultancy, where we share skills, talent and experience to enable our properties to benefit from an extraordinary range of creative and innovative thinking. You'll get out-and-about to properties, talking to and advising managers on how they can develop their retail operations, helping them to identify opportunities to improve their performance and growth.

What's more, you'll use your practical knowledge and insight to show them how to drive efficiency and make the most of their retail operations. Ultimately, your advice and guidance, not to mention your rigorous approach to operational delivery, will ensure that properties are able to improve their financial performance and maximise profit.

Please also read the full role profile, attached to the end of this advert.

Who we're looking for

In order to be successful in this role you'll need to have:

  • Experience in working across different sites and locations
  • A commercially astute approach to retail operations
  • Excellent coaching and mentoring skills
  • Excellent communication skills both verbal and written
  • Good influencing skills enabling you to engage with your internal stakeholders
  • Creative ideas as to how we can maximise income from our retail outlets
  • A solid experience in retail operations and retail management
The package


Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!