Our client is based in Stratford upon Avon, they are looking for a confident and organised Coordinator to join a busy and friendly team.The role involves dealing with coordinating the activities of Field Representatives based across the UK, while they carry out their visits to customers.In this role you will be the main point of contact for the field reps, assisting and supporting them to ensure each visit has the desired outcome.The ideal candidate will be self-motivated, positive and enjoy dealing with people from all walks of life. You will ideally have a background in a customer services based role.
Principle Responsibilities:·Managing day to day planned visits for Field Representatives·Liaising with external colleagues to ensure visits meet the Clients’ requirements·Providing appropriate guidance and support on each call·Making proactive or reactive calls to the Client to report on details·Carrying out follow up calls to ensure planned jobs proceed·Monitoring the performance of each visit to ensure things run smoothly·Providing updates for internal colleagues·Comply with any legal or regulatory standards
Skills required:·Good IT skills – accurate keyboard skills·Experience of telephone work is preferred – Customer services·A team player with strong people skills - Resilient·Able to plan, prioritise and manage own workload – very organised.Happy working to deadlines·Able to maintain confidentiality·Positive and motivated with a “can do” attitude - Persuasive
This is a great opportunity to join a good team in a company with an excellent reputation.In return the successful candidate will be eligible for the company bonus scheme, and a good benefits package including enhanced pension scheme, travel to work scheme and 20 days annual leave (rising with each year of service).Office hours are Mon – Fri 9.00 – 5.00pm.
This role would suit candidates living in Stratford upon Avon, Henley in Arden, Alcester, Evesham or within a commutable distance of Stratford Parkway Station.
If you are already registered with Perfect Katch Ltd, then please contact us to discuss suitability for this position.
Perfect Katch Ltd only operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.
Perfect Katch Ltd acts as an employment agency for permanent recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.
This job was originally posted as www.totaljobs.com/job/85695397