Mobile Phone Repair Technician

20000.00 - 20000.00 GBP Annual + GBP20000/annum
18 Mar 2019
15 Apr 2019
Contract Type
Repair Service Technician GBP20,000pa
37.5 hours/wk. 8am - 4pm, 23 + 8 days holiday.
We are currently recruiting a Repair Service Technician to join a small but highly talented group of professionals at their UK head office in Warwick.
The business employs people worldwide and manufactures products globally.
You will be part of a team, physically repairing the products and using bespoke software.
This role would suit a person who is hands on and has experience with technology either within a mobile phone repair or technical customer support
The main duties will include.
* The scheduled turnaround of repair and/or service.
* Unpacking units and correctly logging details onto the IT system.
* Completing an evaluation of repair and providing an estimation of cost to the customer via e-mail.
* Effective and competent repair/service of the customers products.
* Packing customers products sufficiently to avoid postal damage and sending back to the customer using the appropriate postal method.
* Ordering spare parts (authorised by the Repair Service Supervisor) to maintain required and agreed stock levels.
* Logging in of delivered stock onto the IT system.
For further details on this exciting opportunity please apply