IT Support Apprentice

Recruiter
Anonymous
Location
Worcestershire
Salary
7605.00 - 7605.00 GBP Annual + GBP7605/annum
Posted
18 Mar 2019
Closes
15 Apr 2019
Job Type
Apprentice
Contract Type
Permanent
IT Apprenticeship;
Do you have a passion for IT problem solving?
Want to become the next great IT apprentice?
We are looking for someone who has excellent communication and customer service skills. Working within the support team, the successful candidate will provide first line support on a range of technical issues.
The successful IT Apprentice will be trained and supported to make useful contributions in the following areas:
• Customer Service, including telephone support, Customer liaison
• Windows Network, Workstation & Server Administration
• Maintaining IT equipment and systems
• Latest Microsoft Technologies
• Cloud Based Technologies
• Correspondence via email and phone calls
The IT apprenticeship role will include:
• Provide telephone, remote and occasional onsite support to Business customers
• First line support, logging issues as they come in and resolving them in a accordance with SLAs
• Specify and configure new equipment
During your Apprenticeship you will be working towards the Level 3 Infrastructure Technician Apprenticeship Standard and have the opportunity to complete MTA certificates in Network Fundamentals, Mobility & Device Fundamentals, Server Admin and Software Development.
You ideally need 5 x GCSE's A*-C, or 9-4, or equivalent to include maths and English. One grade D/3 in either maths or English may be accepted.
If you want to be an IT Apprentice-apply today