Operations Travel Manager

Recruitment Direct Leominster Ltd
23000.00 GBP Annual
18 Mar 2019
27 Mar 2019
Job Type
Contract Type

Our Hereford based client is seeking a Travel Manager to join them on a full time and permanent basis. This role will work with the company Operations Team and have responsibility for managing all travel relating to transits and Head Office corporate travel.

Offering a starting salary circa GBP23,000 per annum.

The role will involve:

  • Responsible for managing the travel procurement and developing strategies to ensure the annual travel spend is managed and best value upheld
  • Be involved in all aspects of provision, planning and management of travel
  • Manage budgets and maintain statistical and financial records
  • Liaise with travel partners, including airlines and hotels, to find deals and evaluate services to find the best quality for price
  • Manage bookings and schedules to ensure KPI's are met
  • Implement alternative and innovative ideas for managing the Travel Budget
  • Respond to travel issues and queries from staff, operational personnel and clients
  • Escalate and prioritise issues to the Senior Operations Support Manager or out of hours Duty Managers as required.
  • Ensure compliance and adherence to timelines with all industry codes, client KPIs, schedules, internal procedures and updates
  • Maintain a high level of discretion and confidentiality in line with GDPR regulations
  • Undertake any other task which the Senior Operations Support Manager deems reasonable from a management perspective

Skills and experience required:

  • Proven managerial experience in a Travel agency/operator experience
  • High levels of initiative and self-motivation
  • Have good judgement and decision making skills, with an understanding of the impact on stakeholders
  • Strong multi-tasking skills, with the ability to coordinate activities, facilitate unit goals and manage resource requirements
  • Excellent interpersonal and verbal/written communication skills, with internal and external stakeholders
  • Excellent IT skills covering the Microsoft Office Suite
  • Strong administration skills, with the ability to assist in numerous projects simultaneously while meeting exacting deadlines
  • Resilience to cope with long hours and pressure at peak times
  • Ability to analyse, evaluate and recommend new operational systems, policies and procedures to improve best practice
  • Genuine interest in Travel
  • Qualification in Travel & Tourism/Leisure
  • Previous experience within the Travel services sector in a commercial or operational co-ordination/administration role
  • Experience of using a CRM system

Terms of employment:

  • Annual Leave: 25 days per annum plus public holidays
  • Monday - Friday, 8.30am - 5:30pm
  • A probation period of 6 months
  • Own car essential

Recruitment Direct Leominster Ltd is acting as an Employment Agency in relation to this vacancy. We are an Equal Opportunities Employer. In order to be considered for this role, you must be able to provide proof of your eligibility to work in the UK. If you do not hear back from us then please consider yourself unsuccessful this time.