Business Support Coordinator

Shrewsbury, Shropshire
£23,000-£28,000 dependent on experience
22 Mar 2019
03 Apr 2019
Contract Type
Full Time


Shrewsbury BID is a business led partnership working for and representing over 500 members in Shrewsbury town centre. In April 2019 we begin our second five year term, investing £2m into promoting Shrewsbury, representing Business and delivering innovative projects to support and enhance the town centre. Read more about the work of Shrewsbury BID in our 2019-2024 Business Plan below.


This significant new role is focused on providing on-the-ground support to our members and liaising closely with partners to create the best possible town centre environment for business to flourish.

We’re seeking a confident and organised individual with excellent interpersonal skills to join a small and ambitious BID team, with the opportunity to develop new skills and gain valuable experience across a wide range of projects and issues.


  • Develop strong working relationships with our members and town centre partners
  • Foster and facilitate excellent communication between our members and partners to improve the operation, appearance and safety of Shrewsbury town centre
  • Liaise closely with partners to ensure that the Town Centre is routinely checked and kept safe, clean, tidy and welcoming for visitors
  • Work closely with members and partners to operate the Shrewsbury Watch Safety Partnership including Pubwatch, Shopwatch, Radio Link and DISC system
  • Develop the Shrewsbury Ambassadors project to enhance the welcome, safety and experience for visitors to Shrewsbury
  • Be the primary representative for Shrewsbury BID within Team Shrewsbury and coordinate Shrewsbury’s Purple Flag activities
  • Organise and attend multi-partner meetings and events as necessary
  • Maintain appropriate and necessary member and financial records
  • Coordinate and facilitate relevant project groups, forums, meetings – taking notes and ensuring actions are followed up as agreed
  • Ensure that all systems, equipment and procedures comply with Health and Safety and Data Protection regulations
  • Monitor and track relevant projects, benchmarking nationally where possible
  • Identify opportunities for BID members to get involved and contribute to our work
  • Work to ensure the success of Shrewsbury and seek innovative and collaborative ways to enhance the impact of Shrewsbury BID


  • Excellent interpersonal and relationship building skills
  • Excellent verbal and written communication skills
  • Strong presentation, negotiation and networking skills
  • Experience of working with a range of organisations and stakeholders
  • Knowledge of safety issues facing town centres including crime and anti-social behaviour
  • Understanding of common environmental maintenance issues
  • Knowledge and understanding of health and safety risks
  • Confident to work independently and as part of a team
  • Excellent time management and ability to work effectively under pressure
  • Highly organised and able to manage multiple concurrent projects
  • Excellent level of IT literacy


  • Experience of project and budget management
  • Knowledge and understanding of BIDs and challenges/opportunities for town centres
  • Knowledge and understanding of membership organisations
  • Experience of recruiting and working with volunteers
  • Evidence of professional development


Submit your application by 31st March 2019 by sending your CV and covering letter (up to 2 sides) on your suitability for the position to

Strictly no agencies please.