Front of House Manager
FRONT OF HOUSE MANAGER REQUIRED FOR STUNNING HOTEL IN WORCESTER AREA
SALARY: GBP28,000 - GBP30,000 DoE
Your New Employer
Our Client is an absolutely stunning and characterful property in the Worcester area. It has a really good level of trade and has recently received some investment and will continue to do so. It has a diverse range of revenue streams including corporate, weddings, events and leisure. As the site develops, it can offer very good chances for you to further progress in your role.
Your New Job
As Front of House Manager, you will report into the General Manager and be responsible for leading the Front of House / Reception team, the Night Manager and the Housekeeping team.
You will be accountable for any future recruitment needs and the ongoing training and retention of your teams are paramount.
You will generate fresh ideas to ensure the smooth running of the operations and high standards for your guests, and creating an excellent experience for every person who comes through your doors.
You will be a key HOD within the management team and assist in continuing to create and lead a wonderful team environment - Reviewing and developing your teams.
You will devise and implement new operational improvements and efficiencies when needed and compile rotas in line with budgets.
As Front of House Manager, you will also be responsible for ensuring the cleanliness and security is of the highest standard, and be truly excellent as a Duty Manager and point of contact for customers and handling complaints and challenges if they arise.
Your Experience & Our Requirements
Ideally you will currently be a Front of House manager or equivalent within a medium-to-large sized property with a diverse guest base. You will be adept at managing multiple departments within the Front of House team and be a highly organised and influential leader. You will be able to train, coach and develop your people to strive for excellence at every turn, and enjoy being a face of the business and a point of contact for guests and team members alike.
As Front of House Manager, you will be BRILLIANT at creating an enjoyable and fun working environment with your teams while ensuring they are all aligned to deliver excellent standards in all areas and able to maximise any sales opportunities.
You will have a proven track record of ensuring operational excellence and implementing successful improvements and efficiencies.
Your Future As The Successful Candidate
In return for your knowledge, professionalism, attention to detail and strong leadership, you will be rewarded with a generous salary of up to GBP30,000 DoE. The company is looking to grow this site as well as acquiring more operations, so is able to offer good prospects for your future career progression
In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format. We regret that we are only able to respond to candidates who have been successful in being selected. If this role does not fully match your needs please visit our website for similar opportunities or call us on