Operations Assistant

20000.00 - 23000.00 GBP Annual + GBP20000 - GBP23000/annum Salary DOE
16 Apr 2019
01 May 2019
Contract Type
We are working with a leading HGV Trailer company who are looking for an Operations Assistant to join their team in the Nuneaton area.

They are looking for someone who values team spirit and is heavily customer focused.

This company have sites all across the UK and the world.

Operations Assistant

Duties as an Operations Assistant:

* Organise customer's sourcing requirements from request through to on hire and off hire.

* Adhere to Company policy and procedures relating to the rental of trailers.

* Vehicle check in and check out and manage parking locations on computer system.

* Ensure the customer's servicing requirements are met for both Short Term & Long Term trailer fleets including system documentation updates. Drive compliance.

* Liaise with vendors and TIP branches to organise servicing of trailer fleet and validate service sheets.

* Administer customer service planners.

* Raise Work Orders and Purchase Orders to external vendors.

* Yard Check and validation.

* Process rebills raised by TIP and obtain order no's for damage or repairs.

* Deal with customer's and vendor's invoice queries.

* Handle new account enquiries for rental and 3rd party customers.

* Ensure sitting fleet is tagged correctly, e.g. Green/Amber/Red tag and comments entered correctly.

* Liaise with the DVSA to arrange MOT bookings and administer through to rebill.

* Warranty processing.

* Daily validation of technicians' time

Skills required as an Operations Assistant:

* Good customer care and communication skills.

* Able to develop business relationships.

* Good telephone manner.

* Computer literate with sound administrative skills.

* Ability to work as part of a team.

Operations Assistant


Monday - Friday 8am to 6pm

If this role is of interest to you please call Recruitment on (phone number removed) or click 'Apply Now'

All calls are recorded for training and quality purposes. Further details are shown within our Privacy Policy which is displayed on our website