Collections Adviser

Michael Sharma Group Ltd
Leamington Spa
14000.00 - 19000.00 GBP Annual
20 Apr 2019
04 May 2019
Contract Type

A prestigious, professional services business based in Warwickshire is looking for a Collections Adviser to provide first class collection service for a variety of clients.

The vacancy comes as a direct result of expansion within the organisations collections team.

To be successful in this role, you will be required to demonstrate:

  • Use of dialler system to facilitate inbound and outbound calls, liaising with customers and third parties to recover overdue balances
  • Negotiating repayment plans with customers in-line with FCA guidelines
  • Adhere to GDPR and company data security procedures to ensure the full protection of all customer, company and client data
  • Demonstrating effective organisational skills including prioritisation
  • Building relationships with clients and customers

In order to be effective in the role, you will need:

  • Customer service experience
  • Understanding of the debt recovery process
  • Need to be a self-starter, proactive and flexible individual

Salary up to GBP19,000.